CHAPTER ONE
INTRODUCTION
The safe, efficient transportation of
students to and from school is a challenge faced by school districts across the
country. Providers of public and human services transportation also aim to
deliver their services efficiently. While there are a number of ways in which
efficiency may be improved, the implementation and use of technology and
coordination among transportation providers has regularly produced significant,
positive results. Most of these efforts have been located in urban locations,
but there have been rural successes as well. Student transportation is usually
managed by school administrators who have additional, demanding
responsibilities. As a result, these administrators often lack the time,
skills, and tools needed to consider full-scale overhauls of their
transportation system. Instead, small, necessary changes are made to keep the
system operational. A “school bus travel pass or ticket” is a paper based
pass issued to students eligible to receive subsidized travel under the School
Student Transport Scheme. An “interim travel pass or ticket” is a temporary
pass issued in circumstances where an incident of misbehavior occurs and a bus
driver or operator considers it appropriate to revoke the student’s school bus
travel pass. Such an interim pass is valid for a minimum of five school days.
One skill that is often absent from transit parks in institutions is that of
electronic ticket management (Ripplinger and Wang, 2007).
There are no doubts that the
implementation of automated systems for fare collection, or electronic
ticketing, is already a reality. The increasing use of electronic ticketing
systems is not only related to the above mentioned phenomena but also, and
mainly, to the advantages that those systems provide to bus operators. Among
those advantages, we can highlight the replacing of physical means by
information management that, besides speeding up the procedures, allows a
better control of the operation, with less effort, consequently resulting in a
lower operational cost. The speed in knowing the financial status of a bus
route operation is one of the immediate
results of the information management
in the automated fare collection procedure. Under this scenario, a cultural
change in the transport sector could also be a consequence of such procedure of
technological improvement. This shows that the adoption of this new technology
is possibly an unchangeable strategy, with clear impacts on the development of
new learning areas for the company itself and a direct consequence on the
increase of the quality of services provided.
1.1 Theoretical Background
With due reference to the increase in
the utilization of information and communication technologies, organizations are
applying ICT to foster their daily activities. Transportation is one of the
activities in an academic institution and it is important that proper record is
maintained by the park through the provision of tickets. Ticketing is a tool
for the implementation of a pricing policy with the consideration of
operational, commercial and social objectives. The ticketing system is the
translation of fares into concrete means of payment (for the passenger) and
fare collection (for the operator). Several types of tickets are used in public
transport systems (ticket-based price discrimination). In other words, the
price depends on the ticket type used (Mezghani, 2008). Implementing electronic
ticketing will enable transit parks to be more organized in their operations and
delivering of service to passengers.
1.2 Statement of the Problem
Transit parks in institutions of
higher learning are not properly managed. There is no effective record keeping
of tickets sold and the details of those that bought the tickets. This makes
reporting very difficult and full of errors. Students can only board vehicles
when they have physical cash at hand. Meanwhile they could as well gain the
services of the transit park by presenting a valid ticket. The absence of
electronic transit ticket management system makes it difficult to organize the
transaction record of the transit park on a daily basis. It is in view of this
situation that this research study is conducted to solve the problem of ticket
management system for university.
1.3 Aim and Objectives of the Study
The aim of this study is to develop a
ticket management system for university. The following are the objectives of
the study:
- To
develop an electronic ticketing system for transit park.
- To
develop a system that will print ticket for different road routes or
destinations
- To
develop a system that can be queried to generate reports of electronic
tickets sold on daily basis.
1.4 Significance of the Study
The significance of the study is that
it will provide transit parks with an electronic solution to sell their tickets
and maintain adequate record. It will provide information on daily tickets
generated and also the confirmation of transit tickets to eliminate fraud. The
study will also serve as a useful reference material to other researchers
seeking similar information on the subject.
1.5 Scope of the Study
This study covers Ticket
management system for Universities a case study of university of Uyo transit
park. It is limited to just one park in the institution premises.
1.6 Organization of Research
This research work is organized into
five chapters. Chapter one is concerned with the introduction of the research
study and it presents the preliminaries, theoretical background, statement of
the problem, aim and objectives of the study, significance of the study, scope
of the study, organization of the research and definition of terms.
Chapter two focuses on the literature
review, the contributions of other scholars on the subject matter is discussed.
Chapter three is concerned with the
system analysis and design. It presents the research methodology used in the
development of the system, it analyzes the present system to identify the
problems and provides information on the advantages and disadvantages of the
proposed system. The system design is also presented in this chapter.
Chapter four presents the system
implementation and documentation, the choice of programming language, analysis
of modules, choice of programming language and system requirements for
implementation.
Chapter five focuses on the summary,
constraints of the study, conclusion and recommendations are provided in this
chapter based on the study carried out.
1.7 Definition of Terms
Ticket: A pass entitling the holder to board a
train, a bus or other means of transportation.
Transit: The conveyance of people or
goods from one place to another and also the vehicles used for such conveyance.
Park: A vehicle parking space usually
reserved for picking rides for transportation of people and goods from one
place to another.
Management: The planning and controlling of the
affairs of a business or organization.
TOPIC: TICKET MANAGEMENT SYSTEM FOR UNIVERSITIES
Chapters: 1 - 5
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Number of Pages: 63
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