INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Nigerian
economy is faced with national and global economic challenges and as such, the
financial institutions, especially the banking sector has an option of
sanitizing and restructuring its operational processes in order to survive the
depressed economy, as well as embarking on a consolidation exercise which would
have some wider structural effects on the industry and on the economy as a
whole. Basically, banking is a service
industry operated by human beings for the benefit of the general public while
making returns to the shareholders. As
such, it is natural that the services provided thereof by the industry cannot
be 100% efficient; however, there is always a room for improvement. It is on this statement that the index of our
further discussion on this study is based. The banking sector in the third
world economies has been grossly under managed when compared with their
counterparts in the developed countries of the world. This has made it imperative for Nigerian
banks to sanitize and restructure their operational processes so as to be in
line with the global trends, and to survive the depressed economy. Before the
introduction of Structural Adjustment Programme (SAP) in 1986, the banking
sector was characterized by few banks. The operators of these banks had almost
total control of the business of banking as customers had to look for their
services which most of the times were of poor quality. The managers, because of the pressure to
provide banking services, had little time to market their bank services or
design new products to improve their customers’ service and at the same time,
they received changes based on the approved tariff. Competition was minimal and customers could
spend long hours trying to obtain service in the banking hall due to long
queues. The quality of the bank staff was poor.
They were rude to their customers and most of the time; they felt they
were doing a favour to their customers. As at that time, no Nigerian bank had neither
a simple computer nor a network of computers for online banking. In the area of credit appraisal, Ezeikpe (1993) observed that they were two
conservative in extending credit facilities.
The system was highly under banked while the payment mechanism was
filled with imperfection such that locally drawn cheques took more than one
week to clear. However, with the introduction of Structural Adjustment
Programme (SAP) and its policy of deregulation and liberalization, some
structural reforms were ushered into the banking sector. By this policy, direct management and rigid
controls in banking and security business by the government were de-emphasized
for a broad based and private sector driven process. Laws inhibiting competition were removed to
ensure that banks are reasonably sound, competitive and efficient.
TOPIC: A CRITICAL ASSESSMENT OF THE SURVIVAL STRATEGIES OF DEPOSIT MONEY BANKS IN A DEPRESSED ECONOMY WITH SPECIAL REFERENCE TO THE FIRST BANK OF NIGERIA PLC
Format: MS Word
Chapters: 1 - 5, Abstract, References
Delivery: Email
Delivery: Email
Number of Pages: 105
Price: 3000 NGN
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