Do you have what it takes to get through hard times? Here are the traits that help home-based business owners thrive.
25 Common Characteristics
Successful Entrepreneurs
Regardless of your definition of
success, there are, oddly enough, a great number of common characteristics that
are shared by successful businesspeople. You can place a check beside each
characteristic that you feel that you possess. This way, you can see how you
stack up. Even if you don't have all of these characteristics, don't fret.
The Home Business Musts
Like any activity you pursue,
there are certain musts that are required to be successful in a
chosen activity. To legally
operate a vehicle on public roadways, one must have a driver's license; to
excel in sports, one must train and practice; to retire comfortably, one must
become an informed investor and
actively invest for retirement. If your goal is success in business, then the
formula is no different. There are certain musts that have to be fully
developed, implemented and managed for your business to succeed. There are many
business musts, but this article contains I believe to be some of the more
important musts that are required to start, operate and grow a profitable home
business .
1. Do what you enjoy.
What you get out of your business
in the form of personal satisfaction, financial gain, stability and enjoyment
will be the sum of what you put into your business. So if you don't enjoy what
you're doing, in all likelihood it's safe to assume that will be reflected in
the success of your business—or
subsequent lack of success. In fact, if you don't enjoy what you're doing,
chances are you won't succeed.
2. Take what you do seriously.
You cannot expect to be effective
and successful in business unless you truly believe in your business and in the
goods and services that you sell. Far too many home business owners fail to
take their own businesses seriously enough, getting easily sidetracked and not
staying motivated and keeping their noses to the grindstone. They also fall
prey to naysayers who don't take them seriously because they don't work from an
office building, office park, storefront, or factory. Little do these skeptics,
who rain on the home business owner's parade, know is that
the number of people working from
home, and making very good annual incomes, has grown
by leaps and bounds in recent
years.
3. Plan everything.
Planning every aspect of your home
business is not only a must, but also builds habits that every home business
owner should develop, implement, and maintain. The act of business planning is
so important because it requires you to analyze each business situation,
research and compile data, and make conclusions based mainly on the facts as
revealed through the research. A business plan also serves a second function,
which is having your goals and how you will achieve
them, on paper. You can use the
plan that you create both as map to take you from point A to Z and as a
yardstick to measure the success of each individual plan or segment within the
plan.
4. Manage money wisely.
The lifeblood of any business
enterprise is cash flow. You need it to buy inventory, pay for services, promote and market your
business, repair and replace tools and equipment, and pay yourself so that you
can continue to work. Therefore, all home business owners must become wise
money managers to ensure that the cash keeps flowing and the bills get paid.
There are two aspects to wise money management.
1. The money you receive from
clients in exchange for your goods and services you provide (income)
2. The money you spend on
inventory, supplies, wages and other items required to keep your business
operating. (expenses)
5. Ask for the sale.
A home business entrepreneur must
always remember that marketing, advertising, or promotional activities are
completely worthless, regardless of how clever, expensive, or perfectly targeted they are, unless one
simple thing is accomplished—ask
for the sale. This is not to say that being a great salesperson, advertising
copywriting whiz or a public relations specialist isn't a tremendous asset to
your business. However, all of these skills will be for naught if you do not
actively ask people to buy what you are selling.
6. Remember it's all about the
customer.
Your home business is not about
the products or services that you sell. Your home business
is not about the prices that you
charge for your goods and services. Your home business is
not about your competition and how
to beat them. Your business is all about your customers, or clients, period.
After all, your customers are the people that will ultimately decide if
your business goes boom or bust.
Everything you do in business must be customer focused, including your
policies, warranties, payment options, operating hours, presentations,
advertising and promotional campaigns and website. In addition, you must know
who your customers are inside out and upside down.
7. Become a shameless self-
promoter (without becoming obnoxious).
One of the greatest myths about
personal or business success is that eventually your business, personal abilities,
products or services will get discovered and be embraced by the masses that
will beat a path to your door to buy what you are selling. But how can this
happen if no one knows who you are, what you sell and why they should be
buying? Self-promotion is one of the most beneficial, yet most underutilized,
marketing tools that the majority of home business owners have at their
immediate disposal.
8. Project a positive business image.
You have but a passing moment to
make a positive and memorable impression on people
with whom you intend to do
business. Home business owners must go out of their way and
make a conscious effort to always
project the most professional business image possible.
The majority of home business
owners do not have the advantage of elaborate offices or
elegant storefronts and showrooms
to wow prospects and impress customers. Instead, they
must rely on imagination,
creativity and attention to the smallest detail when creating and maintaining a
professional image for their home business.
9. Get to know your customers.
One of the biggest features and
often the most significant competitive edge the home
based entrepreneur has over the
larger competitors is the he can offer personalized attention. Call it
high-tech backlash if you will, but customers are sick and tired of hearing
that their information is somewhere in the computer and must be retrieved, or
told to push a dozen digits to finally get to the right department only to end
up with voice mail--from which they never receive a return phone call. The home
business owner can actually answer phone calls, get to know customers, provide personal
attention and win over repeat business by doing so. It's a researched fact that
most business (80 percent) will come from repeat customers rather than new customers.
Therefore, along with trying to draw newcomers, the more you can do to woo
your regular customers, the better
off you will be in the long run and personalized attention is very much
appreciated and remembered in the modern high tech world. Related: Why You
Should Never Prejudge a Sales Prospect
10. Level the playing field with technology.
You should avoid getting overly
caught up in the high-tech world, but you should also know how to take
advantage of using it. One of the most amazing aspects of the internet is that
a one or two person business operating from a basement can have a superior website
to a $50 million company, and nobody knows the difference. Make sure you're keeping
up with the high-tech world as it suits your needs.. The best technology is that
which helps you, not that which impresses your neighbors.
11. Build a top-notch business team.
No one person can build a
successful business alone. It's a task that requires a team that
is as committed as you to the
business and its success. Your business team may include family members,
friends, suppliers, business alliances, employees, sub-contractors, industry and
business associations, local government and the community. Of course the most important team members will be
your customers or clients. Any or all may have a say in how your business will
function and a stake in your business future.
12. Become known as an expert. When
you have a problem that needs to be solved, do you seek just anyone's advice or
do you seek an expert in the field to help solve your particular problem?
Obviously, you want the most accurate information and assistance that you can
get. You naturally seek an expert to
help solve your problem. You call a plumber when the hot water tank
leaks, a real estate agent when
it's time to sell your home or a dentist when you have a toothache. Therefore, it only stands to reason
that the more you become known for your expertise
in your business, the more people will seek you out to tap into your expertise,
creating more selling and referral opportunities. In effect, becoming known as
an expert is another style of prospecting for new business, just in reverse.
Instead of finding new and qualified people to sell to, these people seek you
out for your expertise.
13. Create a competitive advantage.
A home business must have a
clearly defined unique selling proposition. This is nothing more
than a fancy way of asking the
vital question, "Why will people choose to do business with you or
purchase your product or service instead of doing business with a competitor
and buying his product or service?" In other words, what one aspect or combination
of aspects is going to separate your business from your competition? Will it be
better service, a longer warranty, better selection, longer business hours,
more flexible payment options, lowest price, personalized service, better
customer service, better return and
exchange policies or a combination of several of these?
14. Invest in yourself.
Top entrepreneurs buy and read
business and marketing books, magazines, reports, journals,
newsletters, websites and industry
publications, knowing that these resources will improve their understanding of
business and marketing functions and skills. They join business associations
and clubs, and they network with other skilled business people to learn their
secrets of success and help define their own goals and objectives. Top entrepreneurs
attend business and marketing seminars, workshops and training courses, even if
they have already mastered the subject matter of the event. They do this
because they know that education is an ongoing
process. There are usually ways to
do things better, in less time, with less effort. In short, top entrepreneurs
never stop investing in the most powerful, effective and best business and
marketing tool at their immediate disposal--themselves.
15. Be accessible.
We're living in a time when we all
expect our fast food lunch at the drive-thru window to be ready in mere minutes,
our dry cleaning to be ready for pick-up on the same day, our money to be
available at the cash machine and our pizza delivered in 30 minutes or it's free.
You see the pattern developing—you
must make it as easy as you can for people to do business with you, regardless
of the home business you operate. You must remain cognizant of the fact that few
people will work hard, go out of their way, or be inconvenienced just for the privilege
of giving you their hard-earned money. The shoe is always on the other foot. Making
it easy for people to do business with you means that you must be accessible
and knowledgeable about your products and services. You must be able to provide
customers with what they want, when they
want it.
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