CHAPTER
ONE
INTRODUCTION
BACKGROUND
OF THE STUDY
An Office was described as a place
where all the official or paper work are done or performed. But in this era of
information technology, office is no longer referred to a place but it as set
of function for doing office work or activity (Nwoke: 2013). An office helps us
to perform different task such as collecting the data, recording them,
analyzing them, presenting them in an organized and scientific way, etc.All the
functions of management like planning, organizing, directing, or controlling
are controlled by office which also involves paper work. Office is the brain of
an organization.
Without a proper management, an
organization will lack the ability to function properly (Peculiar: 2015). So,
an organization needs someone to manage the organizational activities.
Management is a common process in all
organized activities. Whenever there is certain number of people working
together for a common goal, some kind of management becomes essential. The
direct effort of a personnel toward the achievement of goals of organization is
management.
Office management is known as a
profession which includes the design, implementation, evaluation, and
maintenance of the process of work within an office or organization, in order
to maintain and improve efficiency and productivity. This is concerned with the
following elements:
Personnel: It is a person who is
responsible to manage the organization or office. There should be sufficient
number of trained personnel. The offices personnel must be selected properly,
placed, trained, promote and controlled for the purpose of accomplishing
desired goals.
Means: are the tools with the help of
which official activities are done or performed. This includes the materials,
machines, and equipment required by the office personnel or for office work. If
the office is not provided with the appropriate means, it is very difficult to
manage the organization properly.
Environment: Environment plays an
important role for managing the office and for efficient and effective office
work. It means the surrounding where employees work. It includes the factor
like layout, interior decoration, lighting, ventilation, cleanliness etc.
Purpose: An office has to set up
definite purpose. The purpose of the office provides direction and guidelines
to other activities. If the purpose of the office is cleared then efforts and
activities can be directed in its achievement.
1.2. Statement of Problem
Manual office systems always put
pressure on people to be correct in all aspect of their work especially the
Admin. With manual systems the level of
service is dependent on individuals and this puts a requirement on management
to run training continuously for staff to keep them motivated and to ensure
they are following the correct procedures.
It can be all too easy to accidentally switch details and end up with
inconsistency in data entry or in hand written orders. This has the effect of not just causing
problems with customer service but also making information inavailablefor
reporting or finding trends with data discovery. Reporting and checking that data is also a
problem and can be time consuming and expensive.
Other problems caused by the manual
Office system are:
Inconsistency in data entry, room for
errors,
Large ongoing staff training cost.
System is dependent on good individuals.
Reduction in sharing information and
customer services.
Time consuming and costly to produce
reports.
Lack of security of data.
Duplication of data entry.
1.3. Objective of Study
The objectives of this study is to
design a computerized Office system that will take care of the staff payroll,
Account informations and receipt printing for all clients in an organization,
To design a computerized system for
calculating basic salary and allowance of staff.
To design a computerized payment
platform.
To design a system that accurately
stores employee data and retrieves payment history when needed.
To design a computerized system that
take care of the daily sales of the company
System that compute company’s revenue,
admin expenses, tax, market expenses, financial expenses.
Print a comprehensive account
statement daily as well from a time duration.
Print receipts to customer on demand.
1.4. Significance of the study
The study will aid in reducing errors,
fraud, increase speed and also aid growth in organizations if successfully
implemented. Manual ways of carrying out accounting, payroll and receipt
systems in organizations will be totally eliminated with this computerized
system in place. The study will also serve as a guide to other student
researchers who may want to conduct further research on the subject matter.
Findings and recommendations from this system will aid in developing newer
versions to serve optimally.
1.5. SCOPE/LIMITATION OF THE STUDY
The scope of this study is centered on
the design and implementation of an electronic office system that will takes
care of staff payroll system, Account informationsystem, day to day expenses in
an organization and Receipts system.
Limitation
Financial constraint- Insufficient
fund tends to obstruct the efficiency of the researcher in sourcing for the
relevant materials, literature or information and in the process of data
collection (internet, questionnaire and interview).
Time constraint- The researcher will
at the same time engage in this study with other academic work. This
consequently will cut down on the time devoted for the research work.
1.6. DEFINITION OF TERMS
A payroll: is a company's list or
records of its employees, which is often used to refer to the total amount of
money that a company pays to its employees.
A payroll system: is software which
organizes and arranges all the tasks of employee payment and the filing of
employee taxes.
Payslips: a note given to an employee when
they have been paid, detailing the amount of pay given and the tax and
insurance deducted.
Employer: a person or organization
that employs people.
Employee: a person employed for wages
or salary, especially at nonexecutive level.
W-4 tax form: is a form completed by
an employee to indicate his or her tax situation (exemptions, status, etc.) to
the employer. The W-4 form tells the employer the correct amount of tax to
withhold from an employee's paycheck.
Internal Revenue Service (IRS): A United States government agency that is
responsible for the collection and enforcement of taxes.
Social Security Administration (SSA):
is an independent agency of the United States federal government that
administers Social Security, a social insurance program consisting of
retirement, disability, and survivors' benefits.
TOPIC: DESIGN AND IMPLEMENTATION OF OFFICE MANAGEMENT SYSTEM
Format: MS Word
Chapters: 1 - 5
Delivery: Email
Delivery: Email
Number of Pages: 65
Price: 3000 NGN
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