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A Survey of the Effects of Fringe Benefits on Employees Performance in
the Hospitality Industry
(A Case Study of Sofitel De Moor House, Ikoyi Lagos)
Abstract
TABLE OF CONTENTS
(A Case Study of Sofitel De Moor House, Ikoyi Lagos)
The study is aimed at surveying the
effects of fringe benefits on employee performance in the hospitality industry.
Because of the reduction or stagnancy in employee performance, the idea of
fringe benefits was introduced to increase employee performance. The research
began by collecting data from primary and secondary sources. The primary
sources were derived from questionnaires administered to the employees of
Sofitel The Moorhouse, while the secondary data were obtained from different
sources mainly textbooks, journals, conferences, publications and manuals
e.t.c. The population study is the totality of all the workers, management of
Sofitel The Moorhouse, ikeja. The number of employees in Sofitel. The Moorhouse
is 175, which was also adequate for sample size of 122. Three hypothesis tested
in this study include, the significance relationship between employee
performance and health benefits, effects of withdrawal of health benefit on
employee productivity, impact of provision of health benefit on interpersonal
relationship in the organization. The following was the findings; it showed
that fringe benefits to employees of Sofitel. The Moorhouse; were designed to
increase employee productivity through different benefits like health benefits.
Finally, the study concluded that financial reward and material rewards (fringe
benefits) to the employees is a prime motivator for improved employees
productivity.
Title Page……………………………………..……………….….i
Approval page…………………………………………………….ii
Dedication………………………………………………………...iii
Acknowledgement…………………………………………..…..iv
Abstract…………………………………………………….…….…v
Table of Contents……………………………………………........vi
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study……………….……………1
1.2
Statement of
the Problem…...…………….……………3
1.3
Objective of
the Study……………………….…………..4
1.4
Research questions…………………………………....5
1.5
Statement of
hypothesis…………………….…5
1.6
Significance of
the Study…………………….……6
1.7
Scope
of the Study…………………………………………..7
1.8
Limitation of
study……………………………………..7
1.9
Definition of
terms………………………………………8
References
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 Theoretical framework of the study….…………………..10
2.2
Historical
Background of the study……………………25
2.3
Current
Literature review on Theories Postulated
Above…………………………………………………………..30
References
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Research design …………………………………….…….43
3.2
Sources of
Data………….…………………………………43
3.2.1
Primary Sources
Of Data…………………………….43
3.2.2
Secondary
sources of Data…………..…..…………..43
3.3
Population of
the study………………………………….44
3.4
Sample size
and determination…………………...44
3.5
Method of
Data collection…………………………….45
3.5.1 Questionnaire Design,
Distribution And
Collection of Responses………………………………………………….…….46
3.5.2
Secondary
Method
of data collection.………….46
3.5.3
Method
of Data Presentation and Analysis.....46
References
CHAPTER FOUR: PRESENTATION OF RESULT
4.0
Data presentation
and Analysis………………….48
4.1
Data
presentation…………………..…….………….48
4.1.2
Demographic characteristics……..…………………49
4.1.3
Presentation
According To Key Research Questions……53
4.2
Analysis based
on Research hypothesis............74
References
CHAPTER FIVE: SUMMARY OF FINDINGS, CONCLUSION AND
RECOMMENDATION
5.1
Summary………………………………………….........……...80
5.2
Conclusion…………………………………………...............81
5.3
Recommendation….............................................82
BIBLIOGRAPHY
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