Please note the following:
• Never login to GTBank internet
banking through a link from your email, even if the email appears to have been
sent from GTBank. Type the web address in yourself.
• The beginning of your internet
banking page address will change from ‘http’ to ‘https’ when a secure
connection is made.
• Be wary of any unexpected pop-ups
that appear during your online banking session as our software doesn’t allow
external pop-ups.
• Subscribe to SMS alert to view each
transaction in real time. If you receive an alert for a transaction you didn’t
initiate or authorise contact GTConnect immediately.
• Fraudsters sometimes try to trick
people into making a real payment by claiming “it’s just a test”, don’t fall
for it.
• Make sure your contact details with
the Bank are up-to-date so you can receive SMS alerts on your mobile devices.
• Never give anyone your login
details in full either by email or over the phone. GTBank will never request
these from you.
• The login pages of our Internet
Banking are secured through an encryption process, so a locked padlock or
unbroken key symbol should appear in your browser window when accessing your
GTBank Login page.
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