DESIGN AND IMPLEMENTATION OF A COMPUTERIZED MEDICAL DUTIES SCHEDULING SYSTEM

Abstract

The design and implementation of a computerized medical duties scheduling system becomes pertinent due to the unprecedented growth in staff and patients’ demand for services in hospitals. The method used, time spent and the bias in the scheduling of duties associated with the old system are the factors that necessitate this new system. Structured System Analysis and design Methodology (SSADM) is the methodology deployed to resolve the problems with waterfall model helping to breakdown the system into manageable module.  The new system allows the scheduler to specify the number of staff required to run a shift in each of the units covered. It then generates schedule automatically in a tabular form.The system eliminates time spend manually in the  preparation of schedules, repetition of a staff more than once in a shift, even distribution of duties among staff (equity),  faking of “time in” and “time out” of duty.

CHAPTER ONE

INTRODUCTION

1.1  BACKGROUND OF STUDY 

Hospital is one sector that duties scheduling plays an important role for the successful attainment of her fundamental objectives. The organization of the hospital, and the quality of care provided to patients have direct correlation, as a result, medical duties scheduling is one major part of medical organization that requires urgent attention if the success of the organization is paramount.

          Medical duties scheduling is an appointment system that help to resolve conflicts and clashes of duties between staff of a hospital. Duties in hospital take succeeding steps with each having a specified duration of time and a workload Austin and Greene, (1978). The complexities involved in the categorization and distribution of the duties manually is great and time consuming. The manually operated system is full of errors leading to clashes of appointment which, in turn affect the smooth running of the organization. The above problems are issues of great concern to professional in the field, this is where it has become pertinent to develop a system that could help combat the problem for optimal productivity.
1.2  STATEMENT OF THE PROBLEM
There are so many factors contributing to the manually operated system not being efficient, and these include:

• Clash of duties among staff (double scheduling a staff and over staffing per shift), is a major issue as staffs are most often schedule to work at the same time and date and unit/department which bring aboutreluctance andidleness among staff, thus affecting the smooth running of the organization and reducing productivity. 
• Biasness in scheduling duties among staff. The scheduler may decide to favour some staff at the expense of others which thus defeat equity in duty distribution.
• Time factor, the time taken to process these duties manually is enormous and full of fatigue.
• To handle this aspect successfully and to produce reliable results, a computerized system is to be develop to handle the medical duties scheduling process to enhance efficiency and increased accuracy and productivity. 

Order the full materials from chapter 1 – References for this project.

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