CHAPTER ONE
INTRODUCTION
INSIGHT TO ONLINE MARKETPLACE
Online Market, commonly known as e-commerce or eCommerce,
or e-business consists of the buying and selling of products or services over
electronic systems such as the Internet and other computer networks. The amount
of trade conducted electronically has grown extraordinarily with widespread
Internet usage. The use of commerce is conducted in this way, spurring and
drawing on innovations in electronic funds transfer, supply chain management,
Internet marketing, online transaction processing, electronic data interchange
(EDI), inventory management systems, and automated data collection systems.
Modern electronic commerce typically uses the World Wide Web at least at some
point in the transaction's lifecycle, although it can encompass a wider range
of technologies such as e-mail as well.
A large percentage of electronic
commerce is conducted entirely electronically for virtual items such as access
to premium content on a website, but most electronic commerce involves the
transportation of physical items in some way. Online retailers are sometimes
known as e-tailers and online retail is sometimes known as e-tail.
Almost all big retailers have electronic commerce presence on the World Wide
Web.
HISTORICAL OVERVIEW OF ONLINE
MARKETPLACE
Over the past decade, there has been
an extreme jump in internet sales. For example, in 2006, from November 1st to
December 26th online shopping soared to $23.1 billion dollars, increasing by
26% from the previous year. Creating a competitive battle with retail stores,
online shopping presents a more convenient method of shopping without the lines
and the crowds, however, buying online takes away from the social aspect of
shopping. Having recognized the lack of social appeal that e-commerce presents,
new navigating tools to ease decision- making are being implemented as a
result, people are becoming more comfortable with shopping online. As the
pressure from online shopping sites increases, retailers have to focus on
better marketing strategies to promote products and influence customers to shop
in their stores instead of online. In fact, many retailers are now making their
products available online. Thus, a new influx of “click and mortar”
retailers are surfacing. The “click and mortar” retailers that provide online
shoppers with easy to use features are increasing their online profits and
becoming strict competitors to the top online-only companies (ie Amazon and
Netflix.
STATEMENT OF PROBLEM
In human endeavor, there is a lot of
development which helps to maximize production, income and operation of
businesses at Ogbete main market. These have brought increase in
complexity of marketing system like B2B (Business to Business) and B2C
(Business to Consumers) and its operations.
Based on these, a number of problems
are facing the Ogbete main market system which include
i.
Day-to-Day
pressures of selling
ii.
Coping
with customers
iii.
Solving
basic business problems
iv.
Competitions
(a new player enters, market conditions changes, sales drops, the company
introduces a new products or services).
v.
Most
of the leads came from the sales staff.
vi.
Unable
to recognize previously visited customers
vii.
Availability
of market (sales and services) to the whole parts of Nigeria
viii.
Unstable
fixed price
OBJECTIVE OF THE STUDY
The aim of this study is to design and
implement a database driven online virtual marketplace with a particular
reference to Ogbete main market. The web based program developed in this
research essentially provides all the necessary marketing services and
operations done at Ogbete main market which will help increase their operations
based on sales and services.
These operations include general sales
and marketing management.
In this study therefore, the
researchers hope to accomplish the following objective:
i.
To
design a better pricing mechanism in the market
ii.
To
solve the problem of geographical location
iii.
To
maximize sales
iv.
To
help improve customer relationship
v.
Increases
social interaction activities
vi.
Reduces
pressures mounted on sellers
vii.
Increases
management of stock items
viii.
Easy
shopping
ix.
Introduces
bidding system
x.
Accommodates
more marketers
xi.
To
improve quality delivery system
SIGNIFICANCES
OF THE STUDY
Buying and selling is very important
to our everyday life, its very important that we humans have to market what we
have like goods and services to other people that needs it, also purchase what
we are lacking. Marketing is highly regarded everywhere in the whole parts of
the world. The following are some significance of this study:
The secured site for electronic
commerce will help the populace people of Nigeria to get rid of risk in
carrying cash around and the convenience of shopping anytime of the day.
It will reduce the risk of transportation,
since the customer does not have to travel far to shop for any items or goods.
It will reduce the risk of
authentication of the product and improved business transaction as customers
are now sure of the originality of the product they purchased.
SCOPE
OF THE STUDY
This project looks into the processes
involved in marketing of goods and services in the marketplace. The researchers concentrated on the operation
going on the general marketing activities like sales, management of stocks,
pricing and registering of customers, security and policy guiding sales.
LIMITATION
OF THE STUDY
Some of the constraints that my have
in one-way or another affected the outcome of this work include:
Resources: Due to the complex and
insecurity associated with human factors during this research work, personnel
who are used to the manual system perhaps for fear of losing their jobs have
been reserved in relinquishing all necessary information to make this project
an enticingly extensive one.
Time: Due to time allowed for this
project work, as a student was limited to come up with a reasonable work within
the stipulated time.
Power: Availability of stable,
efficient and reliable power supply was also a major limitation of this project
as it had to be suspended several times during design and testing stages.
1.8 THE ORGANISATION AND HER ENVIRONMENT
Chief executive officer
General Manager
Manager (order)
Manager Inventory
Manager Sales
Order Personnel
Store Personnel
Delivery Personnel
Cashier
Sales
Receptionist
Fig 1.0 Organizational structure
DEFINITION OF TERMSE
commerce: Generally refers to exchange
of goods or services over electronic system such as internet.
B2B: Refers to selling of products or
services to other businesses.
B2C: Refers to selling of product or services
to end consumers.
Credit card: it is a card entitling
its holder to buy goods and service from certain establishment.
Merchant: Refers to as organization
(such as an MIT department) accepting credit card payments for the goods or
services they provides.
Order: A record of a request for goods
or services initiated by a customer.
Order ID: A unique identifier assigned
to a customer order in clear commerce.
Banner: An advertisement or image
displayed on one or more websites to attract visitors to your site.
Shopping cart: A wheeled cart for
purchase of goods in a store or supermarket.
TOPIC: DESIGN AND IMPLEMENTATION OF E-COMMERCE WEBSITE
Format: MS Word
Chapters: 1 - 5
Delivery: Email
Delivery: Email
Number of Pages: 65
Price: 3000 NGN
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