DESIGN AND IMPLEMENTATION OF AIRLINE
FLIGHT INFORMATION SYSTEM
(A CASE STUDY OF AIR NIGERIA, LAGOS
STATE)
ABSTRACT
This project was out of the necessity to address the inherent
problems encountered by members of staff of Air Nigeria and their customers.
The manual processes involved in the management of airline were critical
examined and the flows noted. The software so designed offers to a great
extent, the solutions to these problems. The project went further to ret the
different techniques used in implementing the newly design software in order to
facilitate a broader understanding of the design software by any user. Airline
flight information system are used to track and maintain records of flight
schedules, passenger reservations and seat assignments, aircraft loading,
flight inventory, ticket purchases and fare tariffs. The modern airline
reservation system also serves customer needs from beginning to end of each
customer's reserved flight, therefore laying out management tasks for each
flight.
CHAPTER ONE
1.0 INTRODUCTION
It is obvious that everything that is sustainable would have to go
through advancement. In science and technology, the desire for improvement is a
constant subject which triggers advancements. This is visible in every
ramification and the airline industry is not an exemption.
Airline flight information system (ARS) used to be standalone
systems. Each airline had its own system, disconnected from other airlines or
ticket agents, and usable only by a designated number of airline employees.
Travel agents in the 1970s pushed for access to the airlines' systems. Today,
air travel information is linked, stored, and retrieved by a network of
Computer Reservations Systems (CRS), accessible by multiple airlines and travel
agents. The global distribution system (GDS) makes for an even larger web of
airline information, not only merging the buying and selling of tickets for
multiple airlines, but also making the systems accessible to
consumers directly. GDS portals and gateways on the Web allow consumers to
purchase tickets directly, select seats, and even book hotels and rental
cars.(Winston, Clifford 1995). Aviation jobs are known for hitech. Many of the
aviation jobs are made available by the airline operators and airport
authorities. Aviation jobs are one of the few Nigerian jobs that pay like their
foreign counterparts. With the recent aviation security measures, aviation
recruitments are done very carefully. Airline operators are now serious in
their screening processes than before. This is because, any kind of misconduct
or insecurity may lead to their license withdrawal. Most graduates are hired
through internships which are normally advertised on this site. These are still
very competitive since many applicants rush for them whenever available.
Graduates also get lucky to be hired through “Hosts” recruitments i.e. when
airline operators want to hire staff that will be serving inside the airplane.
1.1 BACKGROUND OF THE STUDY
Air Nigeria (formerly Nigerian Eagle Airlines and Virgin Nigeria
Airways), is the national flag carrier of Nigeria. The airline operates
scheduled regional and domestic passenger services. Its base is Murtala
Mohammed International Airport, Lagos. The airline is a replacement for defunct
Nigeria Airways. Its registered office is in Ikoyi, Lagos State, while its head
office is on the 9th floor of Etiebets Place in Ikeja, Lagos State.
The carrier's loyalty programme is named 'Eagleflier'. On 28
September 2004, the Nigerian government and Virgin Group signed an agreement to
establish a new airline for Nigeria, to be called Virgin Nigeria Airways.
Nigerian institutional investors own 51% of the company and Virgin Atlantic
Airways owns 49%. The airline's
inaugural flight was on 28 June 2005 from Lagos to London Heathrow
using an Airbus A340-300 aircraft. Virgin Nigeria has since gone on to become
one of Nigeria's largest airlines carrying its 1,000,000th passenger and
4,000th ton of airline within two years of operation. The airline has also
received accolades including THISDAY Awards 2006 Airline of the year and a
nomination for 2006 African Airline of the year by ASATA (Association of South
African Travel Agents).[3] Virgin Nigeria had plans of making Nnamdi Azikiwe
International Airport in Abuja its second base where in addition to its Lagos
base Murtala Mohammed International Airport it will serve all countries in West
Africa. The Nigerian government set a deadline of 30 April 2007 for all
airlines operating in the country to re-capitalise or be grounded, in an effort
to ensure better services and safety. The airline satisfied the Nigerian Civil
Aviation Authority (NCAA)‟s criteria in terms of re-capitalization and was
re-registered for operation
Aviation jobs in Nigeria are definitely scarce. They are seen as
high qualification and technical jobs. Many of the aviation jobs are for
captains, air hosts/hostesses, aviation maintenance engineers, aviation
security guards, traffic and movement controllers etc.
1.2 STATEMENT OF THE
PROBLEM
The management of Airline in Nigeria has over the years attracted poor
patronage as a result of errors inherent in the system. It is no longer a new
thing that loss of customers‟ goods is now the order of the day, the reasons
are not far-fetched. Due to this manual procedure involved in Airline
management, clients have no other option than to be at the mercy of these error
prone procedures. The method of information storage in the company is poor.
This limits the number of official documents accessible by the customers
because the system is not capable of managing old items of information which
could be of use to be customer of anytime.
There is little or no security control system where the customers‟
goods, document and classified information of the customer could be safe
guarded from unauthorized access.
1.3 PURPOSE OF THE STUDY
This project is aimed at exposing the relevance and importance of
Airline flight information system (AFIS). It is projected towards enhancing the
relationship between customers and airline agencies through the use of ARSs,
thereby easing the flight ticketing and selling process and all air traveling
operations.
1.4 LIMITATIONS
The project work is limited to ONLINE AIRLINE RESERVATION PORTAL
FOR TRAVELING SERVICES PROVIDER. In the process of carrying out this research
work, some factors tried to hinder the free flow of work. These factors include
1. Time: Time factors in the sense that the
semester was short and as a result combing this work with studies was tedious.
2. Finance: Finances were rather on the lean side
and as a result it affected the carrying out the research in that monetary
commitment was needed for going to the case study, photocopying document,
browsing etc.
1.5 AIMS AND OBJECTIVES
The Airline Reservation System (ARS) is a software application to
assist an airline with transactions related to making ticket reservations,
which includes blocking, reserving, canceling and rescheduling tickets.
1. Minimize repetitive work done by the system administrator and
reservation clerks.
2. Maintain consistency among different access modes, e.g. by
phone, by web, at the information desk and across different physical locations.
The users should be basically taken through the same steps by the system as
they go through in conventional desk-reservation systems.
3. Maintain customer information in case of emergency, e.g. flight
cancellation due to inclement weather. The profile can also be used by the
airline company to track user preferences and travel patterns to serve them
better, plan routes, for better marketing and efficient scheduling of flights.
4. Maximize the revenue of the airline company by various means:
5. Increase awareness among frequent travelers about various
special offers and discounts.
6. Minimize the number of vacant seats on a flight and maximize
flight capacity utilization.
7. Maintain the capability to adopt a flexible pricing policy. The
price of the tickets should be dynamically determined based on how early,
before the date of departure, the customer buys the ticket.
1.6 SIGNIFICANT OF
STUDY
The significant of Airline management system is the
computerization of the activities of the organization. It helps to facilitate
the dairy
operation of the organization. The economy of the organization is
affected positively because of the computerization of their operation. The
findings of this research will also help the management to increase the income
generation and smooth running of the everyday activities. This presentation
will be beneficial to all those who make use of Airline flight information
system (ARSs), flight operators, air traveling operators, travel agents and
airline agencies. In addition, it will assist all those in computer-related
disciplines who may want to appreciate the system and also those doing research
on similar topic.
TOPIC: DESIGN AND IMPLEMENTATION OF AIRLINE FLIGHT INFORMATION SYSTEM
Chapters: 1 - 5
Delivery: Email
Number of Pages: 70
Price: 3000 NGN
In Stock
I need the full material
ReplyDeleteOder link: http://www.graciousnaija.com/2015/10/design-and-implementation-of-airline.html copy the link and paste in your browser
DeleteKindly copy the order link and paste in your browser to open the other page.
ReplyDeleteComplete material cost 3000 NGN
Medium: Email
Format: MS Word
Call me: 08110288930